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Privacy Policy

 

What Are Cookies?

Cookies are small blocks of data created whilst users browse websites. These are placed on the user’s device used to access the website. Cookies serve convenient and sometimes essential functions, storing useful information such as items added to a shopping cart.

To order items from ArrowStaples, you will need to have cookies enabled. If you do not want to enable cookies, you will still be able to browse the site.

Please be advised that cookies are not harmful to your device. We do not, and never will, store personal information such as your card details in cookies we use. However we do use information gathered from them to help improve your experience on ArrowStaples.

This information is disclosed as our part of our ongoing initiative to comply with legislation, and to inform all users on our website their privacy whilst using ArrowStaples with absolute clarity.

 

Our Cookies Policy

To make sure you can use the full features of the website and online shopping with us, your device will need to accept cookies, as we can only provide limited functions of ArrowStaples by using them.

Our cookies do not store your sensitive information, such as any form of payment information. They are used to provide helpful functions on ArrowStaples.

However, if you would prefer to block or remove cookies from ArrowStaples or any other website you use, you can do so in your browser.

 

Data we Collect

ArrowStaples uses cookies to collect information. This includes information about browsing and purchasing by people who access and use ArrowStaples, this includes information such as pages viewed, products purchased or added to cart and time spent on the website are examples of the data we collect.

In brief the type of information cookies allow us to collect may include but is not limited to:

  • Browser used
  • Pages visted
  • Links clicked
  • Duration of visit
  • Device used
  • Locations
  • Email addresses

 

If you would like a full and complete list of every cookie we use on ArrowStaples please see below.

 

Necessary (25)

Cookie Name
Provider
Type
Expiry
[SessionID#27]
paypal.com
HTTP
3 years
Cookie purpose description: This cookie is provided by Paypal. The cookie is used in context with transactions on the website - The cookie is necessary for secure transactions.
CONSENT
youtube.com
HTTP
2 years
Cookie purpose description: Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie isnecessary for GDPR-compliance of the website.
enforce_policy
paypal.com
HTTP
1 years
Cookie purpose description: This cookie is provided by Paypal. The cookie is used in context with transactions on the website - The cookie is necessary for secure transactions.
form_key
https://www.arrowstaples.co.uk/
HTTP
4 days
Cookie purpose description: Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for thesecurity of the website and visitor.
JSESSIONID
nr-data.net
HTTP
Session
Cookie purpose description: Preserves users states across page requests.
l7_az
paypal.com
HTTP
1 day
Cookie purpose description: This cookie is necessary for the PayPal login-function on the website.
mage-cache-sessid
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers.
mage-cache-storage
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description:This cookie is used in context with load balancing - This optimizes the response rate between the visitorand the site, by distributing the traffic load on multiple network links or servers.
mage-cache-storage
https://www.arrowstaples.co.uk/
HTTP
Persisent
Cookie purpose description: Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser.
mage-cache-storage-section-invalidation
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: This cookie is used in context with load balancing - This optimizes the response rate between the visitorand the site, by distributing the traffic load on multiple network links or servers.
mage-cache-storage-section-invalidation
https://www.arrowstaples.co.uk/
HTTP
Persistent
Cookie purpose description: Used to optimize the loading speed on the website. This is done by pre-loading some procedures in the visitors' browser.
mage-cache-timeout
https://www.arrowstaples.co.uk/
HTTP
Persistent
Cookie purpose description: This cookie is necessary for the cache function. A cache is used by the website to optimize the responsetime between the visitor and the website. The cache is usually stored on the visitor’s browser.
mage-messages
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: Necessary for the functionality of the website's chat-box function.
mage-translation-file-version
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: Used in context with the language setting on the website. Facilitates the translation into the preferredlanguage of the visitor.
mage-translation-file-version
https://www.arrowstaples.co.uk/
HTTP
Persistent
Cookie purpose description: Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor.
mage-translation-storage
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: Used in context with the language setting on the website. Facilitates the translation into the preferredlanguage of the visitor.
mage-translation-storage
https://www.arrowstaples.co.uk/
HTTP
Persistent
Cookie purpose description: Used in context with the language setting on the website. Facilitates the translation into the preferred language of the visitor.
paypal-offers--country
paypalobjects.com
HTTP
2 days
Cookie purpose description: Used by PayPal payment-implementation to facilitate financing-offers which are presented upon check-out.
PHPSESSID
https://www.arrowstaples.co.uk/
HTTP
4 days
Cookie purpose description: Preserves user session state across page requests.
product_data_storage
https://www.arrowstaples.co.uk/
HTTP
Persistent
Cookie purpose description: Necessary for the compare-products function on the website.
recently_compared_product
https://www.arrowstaples.co.uk/
HTTP
1 Day
Cookie purpose description: Necessary for the compare-products function on the website.
test_cookie
doubleclick.net
HTTP
1 day
Cookie purpose description: Used to check if the user's browser supports cookies.
ts
t.paypal.com
Pixel
Session
Cookie purpose description: Used in context with the PayPal payment-function on the website. The cookie is necessary for making a safe transaction through PayPal.
ts_c
paypal.com
HTTP
3 years
Cookie purpose description: Used in context with the PayPal payment-function on the website. The cookie is necessary for making asafe transaction through PayPal.
X-Magento-Vary
https://www.arrowstaples.co.uk/
HTTP
4 days
Cookie purpose description: This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser.

Statistics (16)

Cookie Name
Provider
Type
Expiry
_clck
https://www.arrowstaples.co.uk/
HTTP
1 years
Cookie purpose description: Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.
_clsk
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: Registers statistical data on user's behaviour on the website. Used for internal analytics by the website operator.
_cltk
https://www.arrowstaples.co.uk/
HTML
Session
Cookie purpose description: Registers statistical data on user's behaviour on the website. Used for internal analytics by the website operator.
_hjAbsoluteSessionInProgress
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: This cookie is used to count how many times a website has been visited by different visitors - this is doneby assigning the visitor an ID, so the visitor does not get registered twice.
_hjFirstSeen
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on thewebsite.
_hjIncludedInPageviewSample
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: Used to detect whether the user navigation and interactions are included in the website’s data analytics.
_hjIncludedInSessionSample
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.
_hjSession_#
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent onthe website and what pages have been read.
_hjSessionUser_#
https://www.arrowstaples.co.uk/
HTTP
1 year
Cookie purpose description: Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent onthe website and what pages have been read.
_hjTLDTest
https://www.arrowstaples.co.uk/
HTTP
Session
Cookie purpose description: Registers statistical data on users' behaviour on the website. Used for internal analytics by the websiteoperator.
c.gif
c.clarity.ms
Pixel
Session
Cookie purpose description: Collects data on the user’s navigation and behavior on the website. This is used to compile statistical reports and heatmaps for the website owner.
product_data_storage
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: Determines which products the user has viewed, allowing the website to promote related products.
recently_compared_product_previous
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: Necessary for the compare-products function on the website.
recently_viewed_product
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: Determines which products the user has viewed, allowing the website to promote related products.
recently_viewed_product_previous
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website.
TawkConnectionTime
https://www.arrowstaples.co.uk/
HTTP
Session
Cookie purpose description: Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality.

Marketing (31)

Cookie Name
Provider
Type
Expiry
_fbp
facebook.com
HTTP
3 months
Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third partyadvertisers.
_gcl_au
google.com
HTTP
3 months
Cookie purpose description: Used by Google AdSense for experimenting with advertisement efficiency across websites using theirservices.
_uetsid
bing.com
HTTP
1 day
Cookie purpose description: Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement- This also allows the website to limit the number of times that they are shown the same advertisement.
_uetsid
bing.com
HTML
Persistent
Cookie purpose description: Used to track visitors on multiple websites, in order to present relevant advertisement based on thevisitor's preferences.
_uetsid_exp
bing.com
HTML
Persistent
Cookie purpose description: Contains the expiry-date for the cookie with corresponding name.
_uetvid
bing.com
HTTP
1 year
Cookie purpose description: Used to track visitors on multiple websites, in order to present relevant advertisement based on thevisitor's preferences.
_uetvid
bing.com
HTML
Persistent
Cookie purpose description: Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
_uetvid_exp
bing.com
HTML
Persistent
Cookie purpose description: Contains the expiry-date for the cookie with corresponding name.
ANONCHK
c.clarity.ms
HTTP
1 day
Cookie purpose description: Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites.
IDE
doubleclick.net
HTTP
1 year
Cookie purpose description: Used by Google DoubleClick to register and report the website user's actions after viewing or clickingone of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
MUID
bing.com
HTTP
1 year
Cookie purpose description: Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.
MUID
clarity.ms
HTTP
1 year
Cookie purpose description: Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the IDacross many Microsoft domains.
pagead/1p-user-list/#
google.com
Pixel
Session
Cookie purpose description: This cookie is used to determine which products the visitor has viewed. This information is used topromote related products and optimize ad-efficiency.
recently_compared_product
https://www.arrowstaples.co.uk/
HTML
Persistent
Cookie purpose description: Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website.
recently_compared_product_previous
https://www.arrowstaples.co.uk/
HTML
Persistent
Cookie purpose description: Collects information on which products have been viewed by the visitor - This is used for optimizing thespecific visitor's navigation on the website.
recently_viewed_product
https://www.arrowstaples.co.uk/
HTML
Persistent
Cookie purpose description: Collects information on which products have been viewed by the visitor - This is used for optimizing thespecific visitor's navigation on the website.
recently_viewed_product_previous
https://www.arrowstaples.co.uk/
HTML
Persistent
Cookie purpose description: Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website.
SM
c.clarity.ms
HTTP
Session
Cookie purpose description: Registers a unique ID that identifies the user's device during return visits across websites that use thesame ad network. The ID is used to allow targeted ads
SRM_B
bing.com
HTTP
1 year
Cookie purpose description: Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present theuser with relevant products or services.
tr
facebook.com
Pixel
Session
Cookie purpose description: Used by Facebook to deliver a series of advertisement products such as real time bidding from third partyadvertisers.
VISITOR_INFO1_LIVE
youtube.com
HTTP
179 days
Cookie purpose description: Tries to estimate the users' bandwidth on pages with integrated YouTube videos.
YSC
youtube.com
HTTP
Session
Cookie purpose description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
yt.innertube::nextId
youtube.com
HTTP
Session
Cookie purpose description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
yt.innertube::requests
youtube.com
HTML
Persistent
Cookie purpose description: Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
yt-remote-cast-available
youtube.com
HTML
Session
Cookie purpose description: Stores the user's video player preferences using embedded YouTube video
yt-remote-cast-installed
youtube.com
HTML
Session
Cookie purpose description: Stores the user's video player preferences using embedded YouTube video
yt-remote-connected-devices
youtube.com
HTML
Persistent
Cookie purpose description: Stores the user's video player preferences using embedded YouTube video
yt-remote-device-id
youtube.com
HTML
Persistent
Cookie purpose description: Stores the user's video player preferences using embedded YouTube video
yt-remote-fast-check-period
youtube.com
HTML
Session
Cookie purpose description: Stores the user's video player preferences using embedded YouTube video
yt-remote-session-app
youtube.com
HTML
Session
Cookie purpose description: Stores the user's video player preferences using embedded YouTube video
yt-remote-session-name
youtube.com
HTML
Session
Cookie purpose description: Stores the user's video player preferences using embedded YouTube video

Unclassified (4)

Cookie Name
Provider
Type
Expiry
__PayPalSDK_storage__
https://www.arrowstaples.co.uk/
HTML
Persistent
Cookie purpose description: Unclassified
bioep_shown
https://www.arrowstaples.co.uk/
HTML
Session
Cookie purpose description: Manage the Newsletter pop-up
bioep_shown_session
https://www.arrowstaples.co.uk/
HTTP
Session
Cookie purpose description: Manage the Newsletter pop-up
paypal-offers--view-count-credit
https://www.arrowstaples.co.uk/
HTTP
1 day
Cookie purpose description: Manage paypal credit offers

 

What Do We Do With The Information We Gather?

Information accrued from users on ArrowStaples is used purely to provide yourself and other users with a better service, however this may also include

  • Improving our website, including products and services.
  • Sending out emails to customers with what we consider to be of interest to our user base, using the email address you have provided, if consenting.
  • We may also shared customer information with third parties such as Google or Microsoft to perform services on our behalf. This may include but is not limited to services such as remarketing.

Additionally, we may share information you provide with third parties for the sole purpose of fulfilling your order with us. This may include things such as providing customer service, marketing, analysing data, or search results on our website.

Examples of third parties include but are not limited to:

  • Couriers (DPD & Parcelforce)
  • Suppliers
  • Payment Service Providers (PayPal & Klarna)
  • Google
  • Microsoft
  • Facebook Ads/Meta For Business
  • Youtube
  • Tawk

 

Please See Below For A List Of Privacy Policies From Our Partners

 

If you would like a full list of the third party cookies we use, please see the section above.

 

Privacy and Data Protection

We at ArrowStaples are dedicated to protecting your privacy. We will only ever use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).Any sensitive information we collect about you will only ever be collected with explicit consent from you. The information we hold about you will always be accurate and up to date.The personal information which we hold will be held securely in accordance with our internal security policy and the law.

 

Your Rights and Further Help

We are readily available to help in any way with correcting, amending or limiting the use of your personal data.

If you wish to be informed on what personal data we hold about you, and want it to be amended or removed, please do not hesitate to contact us.

Please note we ask you to verify your identity before responding to requests of this nature.

If you would like to learn more about cookies and how to manage them, visit: http://aboutcookies.org

 

Need some support?

We are here to answer any questions you may have.

*PLEASE NOTE: Our office open hours: Mon - Fri: 09:00 - 17:30 Sat & Sun: We are CLOSED.

Address:

ToolChimp
Unit 21
Earls Colne Business Park
Earls Colne
Essex
CO6 2NS

Email:

[email protected]

Phone:

Phone 1: 01376346197